Nebulity, LLC ("we," "us," or "our") operates LATdx (Lightning Apex Tests) software and its related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services (the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you use LATdx:

a. Personal Identification Information

• Name
• Email address
• Payment information (when applicable for subscription purposes)

b. Usage Data

• Details of how you interact with the software (e.g., test results, feature usage, and performance metrics).
• IP address, device information, and browser type.

c. Cookies and Tracking Technologies

We may use cookies and similar technologies to track usage patterns and improve the user experience. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: To ensure the functionality and performance of LATdx, and to develop new features.
• Subscription Management: To process payments and manage your subscription (if applicable).
• Customer Support: To provide assistance in resolving issues or responding to inquiries.
• Communications: To send you updates, promotions, and newsletters related to LATdx, subject to your preferences.
• Security: To ensure the security and integrity of our services, prevent fraud, and protect against unauthorized access.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

a. Service Providers

We may share your information with third-party service providers that help us deliver our Services, such as payment processors or cloud hosting providers. These service providers are contractually obligated to handle your data in accordance with this Privacy Policy and applicable law.

b. Legal Compliance

We may disclose your personal information if required to do so by law, such as in response to a subpoena or other legal process, or if we believe that disclosure is necessary to protect our rights, investigate fraud, or comply with applicable law.

4. Data Retention

We retain your personal information for as long as necessary to provide you with the Services, fulfill our legal obligations, resolve disputes, and enforce our agreements. If you wish to request deletion of your personal data, please contact us at support@latdx.com.

5. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Access: You have the right to request a copy of your personal data.
• Correction: You have the right to correct any inaccurate or incomplete personal data.
• Deletion: You may request the deletion of your personal data under certain conditions.
• Objection: You may object to the processing of your personal data in some cases.
• Restriction: You may request the restriction of processing your personal data in certain situations.

If you wish to exercise any of these rights, please contact us at support@latdx.com.

6. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you become aware that a child under the age of 13 has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or by sending you a direct notification. Please review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nebulity, LLC
Email: support@latdx.com
Website: https://latdx.com