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Have questions or need assistance? We're here to help. Reach out to our team using any of the methods below.

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Contact Information

Email

For general inquiries:

info@acmeinc.com

For support:

support@acmeinc.com

Phone

Main Office:

+1 (555) 123-4567

Customer Support:

+1 (555) 987-6543

Business Hours

Monday - Friday:

9:00 AM - 6:00 PM (EST)

Saturday:

10:00 AM - 2:00 PM (EST)

Sunday:

Closed

Our Offices

Headquarters
San Francisco, CA

123 Market Street, Suite 456
San Francisco, CA 94105
United States

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European Office
London, UK

10 Canary Wharf
London E14 5AB
United Kingdom

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Support Options

Choose the support option that works best for you. Our team is ready to assist you.

General Support

For general questions about our products and services

Help Center
Browse our knowledge base for answers to common questions
Email Support
Send us an email and we'll respond within 24 hours
Live Chat
Chat with our support team during business hours

Frequently Asked Questions

Find quick answers to common questions about our products and services.

How do I get started with your platform?

Getting started is easy! Simply sign up for an account, choose your subscription plan, and follow our quick setup guide. If you need assistance, our support team is available to help you through the process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and bank transfers for annual subscriptions. For enterprise plans, we also offer invoicing options.

Can I upgrade or downgrade my subscription?

Yes, you can change your subscription plan at any time. When upgrading, the new features will be immediately available, and you'll be charged the prorated difference. When downgrading, the changes will take effect at the end of your current billing cycle.

What is your refund policy?

We offer a 30-day money-back guarantee for all our subscription plans. If you're not satisfied with our service, you can request a refund within 30 days of your purchase by contacting our support team.

Do you offer discounts for non-profits or educational institutions?

Yes, we offer special pricing for qualified non-profit organizations, educational institutions, and students. Please contact our sales team with verification of your status to learn more about our discount programs.

Still have questions?

Visit our Help Center